According to the survey , 88% of the internet users use e-mail , and 90% of the staff in the business world would like to establish business relations by e-mail.你還在為英文郵件寫作而抓狂嗎?你還在為別人誤解你的表達而煩惱嗎?會寫英文電子郵件嗎?不會!!不會!!不會!!不必抓狂，不必苦惱，一切英語難題，只需六步!教你寫出super漂亮的英文電子郵件!

1、Address

a definite address 地址要確切

When we write e-mail , the address is a problem that must not be ignored .There are three types of address in e-mail : the first type is an ordinary address , the second type is a “cc”address , the third type is an encrypted address .

當我們寫電子郵件的時候，地址是一個絕對不能忽視的問題。英文電子郵件通常有三種類型的地址：一種是普通電子郵件地址，一種是抄送電子郵件地址，還有一種是加密電子郵件地址。

2、Subject

an concise subject主題要凝練

A good subject should be able to summarize the content of the text , to the other person knowing as quickly as possible what our text is trying to say . In other words , the subject is , in a way , a mouthpiece for the text . But we also should be careful to keep the theme simple .

為了使對方能夠盡快洞悉我們在表達什么，一個優秀的主題應該能凝練正文的內容。換句話說，主題在某種程度上是正文的傳聲筒。但是，我們也應該注意保持主題的簡潔。

3、Salutation

an appropriate salutation 稱呼要恰當

Some people jump straight into the text of an e-mail without so much as a “hi”. It’s polite to add a salutation , just as you would with a letter . That might look like : Dear Sir/Madam , Dear Mr.Johnson , Hi Sue , Hello Fred .

有些人寫郵件不喜歡加稱呼，甚至連簡單的“你好”都忽略。和你一樣，大家都認為寫明稱呼是一種禮貌。關于稱呼，你可以這樣寫：親愛的先生/女士、親愛的約翰孫先生、你好，蘇。

【1】正式的稱呼(長輩/上級)：Hi Sue / Hello Fred

【2】非正式的稱呼(同輩/親朋/同事)：Dear Sir / Dear Mr.Johnson

4、Opening

a purposeful opening開頭要澄清意圖

It’s important to clarify intent at the beginning , and thanking the reader is the best way to start an e-mail , especially in case of mutual request .

在郵件開頭澄清你的來意非常重要，而感謝讀者是最好的開場白，特別是在需要對方提供幫助的情況下。

【1】如果你主動給別人寫郵件表明意圖：I am writing to……

【2】如果回復客戶的咨詢，向他們表示感謝：Thank you for contacting us……

【3】如果對方已經回復過你一份郵件，你要表示感謝：Thank you for your prompt reply. / Thanks for getting back to me .

【4】如果你詢問一些信息,對方花了一點時間回復你:Thank you for providing the requested information .

【5】如果對方給予你一些特別的幫助：Thank you for all your assistance . / I truly appreciate……

【6】如果對方對你的工作提出了一些質疑：Thank you for your feedback .

5、Body

a clear text正文內容要清晰

The body is the main content of an e-mail , and lack of clarity in the text means that the whole e-mail fails . So making the text clear is a central task for the writer , and using numbers is the most common way to make content structured and cleared .

正文是電子郵件的主要內容，正文表達不清楚就意味著整份電子郵件失敗了。所以，讓正文結構清晰就成了寫信人的核心任務，而使用編號是將內容結構化、清晰化最常用的方法。

6、Ending

a happy ending 結尾要感謝

Thank the recipient again before you close the e-mail .在郵件結束之前，應該再次感謝收信人。

【1】感謝您的傾聽和合作。Thank you for your patience and cooperation .

【2】感謝您的貼心支持。Thank you for your consideration .

【3】如果您有任何問題和擔憂，馬上聯系我。If you have any questions or concerns , don’t hesitate to let me know .

【4】期待您的來信。I look forward to hearing from you .